Find Your Nearest TRIM Specialist

TRIM Melbourne & Surrounds
Andrew Golle leads the TRIM team as master franchisor with 28 years of experience in tile repair services. He’s a member of multiple industry bodies, including Master Builders and HIA, and represents Master Builders National on the review of the Australian Standard AS 3958.1 – 2007. Andrew offers expert consultancy, inspections, and training throughout Australia, focusing on waterproofing and tiling defects.
Armont Rectification Builders
Contact: Mr Andrew Golle
Our Services and Solutions
Loose floor tiles
What is a loose floor tile?
You feel this one before you hear it. The tile rocks slightly underfoot, or a group of tiles creaks and shifts as you cross the room. Grout lines crack and crumble, and in bad cases the tile lifts enough to catch a toe. It has lost its adhesive contact and is being held in place by the grout around it.
How do floor tiles come loose in Melbourne?
Old housing stock is the short answer. Terraces, workers’ cottages and post-war homes across the inner and middle suburbs have timber subfloors that flex, and tile is a rigid material fixed to a surface that will not stay still.
Temperature is the second factor, and Melbourne’s is unusual. The daily range here is wider than in any other mainland capital, and a floor that warms through the afternoon and cools sharply overnight is put through more expansion and contraction cycles per year than a floor in a stable subtropical climate. Over a decade or two that adds up, and the adhesive is what wears out.
Should I replace loose floor tiles or repair them?
What decides it for most people is whether the tiles are still available. Replacement is rarely partial, because a tile from the same range years later will almost never match, so a handful of loose tiles becomes the whole floor. Tile repair treats them individually and keeps the floor you have, at a fraction of the cost and in a day rather than a week.
How does TRIM repair loose floor tiles?
The method is built around not moving you out. Injectabond adhesive goes into the void beneath each affected tile through small access points, re-bonding it in place with no removal, no dust and no skip bin in the driveway. Furniture goes back the same day, backed by a 10 year workmanship guarantee, a 10 year adhesive and product warranty, and a method with a 25 year tested service life behind it.
Peaked and tented tiles
What are peaked or tented tiles?
This is the failure that announces itself. Tiles lift away from the floor and meet in a ridge, sometimes overnight, occasionally with a crack loud enough to wake the house. The tiles have not shrunk or broken. The floor has run out of room, and the pressure has nowhere left to go but up.
Why do tiles peak and tent in Melbourne?
The temperature swing does it. A hot northerly can push a north-facing tiled surface up dramatically in a matter of hours, and the same surface can drop just as fast when the change comes through. That rate of movement matters as much as the absolute temperature, because the tile expands quickly while the slab underneath lags behind it.
Outdoor entertaining areas, decks converted to tiled patios and north-facing courtyards are the common locations. Where movement joints were left out, there is nowhere for the expansion to be absorbed and the floor relieves the pressure by lifting. Winter can produce it too, through a slower route, as a slab that has taken on moisture over months of cold wet weather expands from below.
Should peaked tiles be replaced or repaired?
Tile repair is the better answer, provided the pressure is dealt with and not just the tiles. Replacement is the expensive route to the same place: full demolition, the whole floor out because a partial job will never match, and no guarantee against it happening again. TRIM treats the cause rather than the symptom, without pulling your floor up.
How does TRIM repair peaked and tented tiles?
The pressure comes out first. TRIM relieves the built-up compressive force in the floor, then re-bonds the affected tiles with Injectabond adhesive injected into the void beneath them, restoring a level, secure surface. Where the original floor lacked adequate movement provision, that is addressed as part of the repair. Floors and walls alike, no demolition, and a 10 year workmanship guarantee alongside a 10 year adhesive and product warranty.
Drummy tiles
What is a drummy tile?
Tap one with a coin and you will hear it straight away. A properly bonded tile returns a solid, dull note. A drummy tile sounds hollow, because the adhesive beneath it has released and left an air pocket. The tile itself is usually undamaged. It simply is not attached to anything anymore.
How do drummy tiles occur in Melbourne?
Reactive clay is the underlying cause, and Melbourne’s western and northern suburbs sit on some of the most reactive soils in the country. Those clays shrink hard through a dry summer and swell again over winter, and slabs built on them move accordingly. Tile adhesive absorbs that movement until it fatigues, and then it lets go.
The city’s age matters too. A great deal of Melbourne housing predates modern slab construction, and tiles laid over timber floors in Victorian and Edwardian homes are bonded to a substrate that moves with seasonal humidity as a matter of course. Renovations that tile over those floors without addressing the substrate produce drummy tiles reliably, often within a few years.
Should I replace drummy tiles or repair them?
The problem is the bond and not the tile, which makes drummy tiles the best case there is for repair. Replacement means demolition, dust through the house, days without the room, and the near certainty that your original tiles are discontinued and the new ones will not match. Tile repair addresses the actual fault and keeps the floor you already have.
How does TRIM repair drummy tiles?
TRIM sounds the floor first to map exactly where the voids sit, then injects Injectabond adhesive through discreet access points, restoring up to 90% contact coverage beneath the tile. Nothing is removed and there is no demolition. Your floor takes foot traffic within hours, covered by a 10 year workmanship guarantee and a 10 year adhesive and product warranty.
Loose wall tiles
What is a loose wall tile?
A debonded wall tile sounds hollow when tapped and will often move slightly under hand pressure. In bathrooms the grout usually goes first: hairline cracks appear, then grout starts falling out, then a tile shifts. The real concern is what gets behind it, because water reaching the substrate through a failed tile line will find the waterproofing membrane.
How do wall tiles come loose in Melbourne?
Heating cycles are the distinguishing factor here. Melbourne bathrooms are heated in winter in a way that bathrooms in the subtropics are not, and the difference between a warm, steamy room during use and a cold one overnight is substantial. That daily thermal swing works on the adhesive bond continuously through the colder half of the year.
Condensation compounds it. Cold external walls in older, poorly insulated homes attract moisture on the inside face, and where that happens behind a tiled surface the substrate stays damp without anything visible on the outside. Tiles in period homes with solid masonry walls are particularly prone, since there is no cavity to buffer the temperature difference.
Should loose wall tiles be replaced or repaired?
The gap between the two options is wider on walls than it is on floors. Replacing wall tiles means removing shower screens, taps and vanities, cutting out the old surface, and very often disturbing waterproofing that is currently doing its job. That turns a tile problem into a bathroom renovation. Tile repair leaves all of it in place.
How does TRIM repair loose wall tiles?
Injectabond adhesive is injected through discreet access points into the void behind the affected tiles, drawing them back to the substrate. No fixtures come off the wall, no tiles come out, and there is no dust through the house. Most bathrooms are back in service the next day, under a 10 year workmanship guarantee and a 10 year adhesive and product warranty.
Spot bonded tiles
What does spot bonded mean?
Spot bonding is an installation shortcut. Instead of trowelling adhesive across the full back of the tile, the installer places five dabs and presses the tile onto them, leaving most of it suspended over empty space. The tile ends up with a fraction of the bond strength it should have, which is why Australian Standards call for near-full adhesive coverage.
Why do spot bonded tiles fail in Melbourne?
A spot bonded tile has no capacity to accommodate movement, and Melbourne asks for a lot of it.
The soils move seasonally, the temperature swings daily, and older buildings shift structurally as they always have. A tile bonded across its full back can flex a little and stay attached. A tile perched on five dabs over a void cannot, and the bond around each dab eventually breaks. What makes it particularly common in apartment and townhouse stock is that nothing shows at handover, so the defect is often years old before anyone notices, and by then the question of who is responsible has become considerably harder to answer.
Should spot bonded tiles be replaced or repaired?
Replacement is what most people get quoted first, and it is the wrong starting point, because the tiles themselves are perfectly good. The installation failed, not the product. Tile repair puts the missing adhesive where it should have gone originally, without demolishing a floor that only needs bonding.
How does TRIM repair spot bonded tiles?
The voids left by the original installation get filled. Injectabond adhesive goes into the empty space behind each tile, building coverage back up to as much as 90% contact with the substrate and giving the tile the bond strength it should have had from day one. Nothing is lifted or removed, and the result is backed by a 10 year workmanship guarantee, a 10 year adhesive and product warranty, and a method with a 25 year tested service life.
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